Reference

prg007 Privacy Policy for Your Account Data

Our Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA and QRIS at the cashier.

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CONTACT ROUTES

Browse Support Paths for Privacy Questions

A clear contact path helps you ask about a data record without explaining your whole account history repeatedly. Use the support link beside the cashier area for questions about a DANA, OVO, GoPay or QRIS receipt, or ask about sign-in and device records through the account help route. We will use the account details you provide to locate the relevant request.

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Account data request

Ask us to confirm which account details we hold, such as your contact record, sign-in history or verification status. Include the account identifier shown in your prg007 profile so we can locate the right record.

Wallet record question

If a DANA, OVO, GoPay or QRIS receipt does not match the status shown beside the cashier, send the receipt reference through our support path. We use that reference to check the connected payment record.

Access correction

Tell us if your phone, email or device detail is no longer accurate. We may ask for an account step before changing it, helping prevent another person from changing your Privacy Policy records.

HANDLING DETAILS

Explore How We Handle Your Privacy

Privacy works best when each account step has a clear purpose. We separate sign-in checks from wallet status checks, keep payment references tied to the correct account, and make policy access available…

Account details

We use details such as your contact record and verification result to create and protect account access. A clear phone verification step helps us distinguish your request from an unknown sign-in attempt.

Device signals

When you move from a mobile login to the lobby, we may record device and session signals linked to that access. These records help us identify unusual account activity without treating your phone as a separate account.

Cookies

Cookies can keep your selected session and policy settings available while you browse. They may also help us understand whether a page, such as the Privacy Policy or cashier path, loads correctly on your device.

Payment references

We retain references needed to match DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity with your account. We do not need you to place a wallet password inside a support message.

Account security

We use sign-in checks, phone verification and account activity records to reduce unauthorised changes. If a request concerns a withdrawal or wallet status, we may confirm account details before discussing it.

Retention and changes

We keep records for the period needed for account operation, payment matching, security checks and legal duties. Ask through our support route to request access, correction or clarification about a stored detail.

Check Answers About prg007 Privacy Policy

These answers address the policy questions most often raised before account access. Each answer stays focused on the records, choices and contact steps connected with your prg007 account in Indonesia.

It covers account details, phone verification, sign-in and device records, cookies, wallet references, payment receipts, lobby activity and requests to access or correct stored data.

Phone verification helps connect an account request to you and helps protect sign-in changes. We may use the result when checking account access, wallet status or a correction request.

Yes. The Privacy Policy covers payment references and receipts connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, so account status can match the correct transaction.

Yes. Use our support route and identify the account detail that needs correction, such as a phone or email record. We may request an account step before applying the change.

Cookies can preserve a session and your policy settings, while helping us check page performance. Your phone may show different cookie behaviour after browser settings or a session reset.

We retain records for the time needed for account operation, payment matching, security checks and legal duties. The period can differ by record type and the reason it was collected.

Use the support link beside the cashier or account help path. Include your account identifier and a clear request, such as access, correction, cookie clarification or a mismatched QRIS receipt.

Related Pages

prg007 Indonesia About Us FAQ Mobile Legends Access guide